We’ll start by getting a few definitions out of the way that should help you understand this policy. When we say "we," "us," and "PressPoint” we’re referring to PressPoint LLC, a Wyoming Limited Liability Company. When we say “you” or “Client,” we’re referring to the person or entity that’s registered with us to use the Services.
We provide online platforms to support your public relations, sales and marketing efforts, including but not limited to, the ability to create, send, and manage different forms of electronic communications (the “Services”). We offer the Services on our website app.PressPoint.io. In the course of providing the Services, we may collect Personal Information, which means information about a Client.
If you have any questions or comments, or if you want to update, delete, or change any Personal Information you’ve submitted on the Website, please contact us via email at support@PressPoint.io
INFORMATION WE COLLECT:
Information from your Use of the Service: We may get information about how and when you use the Services. This information may include your IP address, time, date, browser used, and actions taken by you within the application.
Cookies: When you register to use PressPoint, we store "cookies," which are strings of code, on your computer. We use those cookies to collect information about when you visit our Website, when you use the Services, your browser type and version, your operating system, and other similar information. You may turn off cookies that have been placed on your computer by following the instructions on your browser, but if you block our cookies, it may be more difficult (and maybe even impossible) to use the Services.
Web Beacons: When we send emails to registered customers, we'll sometimes track who opened the emails and who clicked the links. We do that to measure our Email Campaigns’ performance and to improve our features for specific segments of customers. To do this, we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details. We also include Web Beacons in the emails we deliver for you. We use the data from those Web Beacons to create the reports you see about who has or hasn't opened emails or clicked links. Reports are also available to us when we send you email, so we may collect and review that information.
USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION
We may use and disclose your Personal Information only as follows:
To promote use of our Services. For example, if you leave your Personal Information when you visit our Website and don’t sign up for any of the Services, we may send you an email asking whether you want to sign up. And if you use any of our Services, and we think you might benefit from using another Service we offer, we may send you an email telling you about it.
To bill and collect money owed to us. This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments. To learn more about the steps we take to safeguard that data, see below.
To send you System Alert Messages. For example, we may let you know about temporary or permanent changes to our Services, like planned outages, new features, version updates, releases, abuse warnings, and changes to our Terms.
To provide customer support.
To protect the rights and safety of our Clients and third parties, as well as our own.
To meet legal requirements like complying with court orders and valid subpoenas.
To provide information to representatives and advisors, like attorneys and accountants, to help us comply with legal, accounting, or security requirements.
To prosecute and defend a court, arbitration, or similar proceeding.
To support and improve the Services we offer. This includes adding features that compare Clients' Email Campaigns, or using data to suggest other publishers your subscribers may be interested in.
To communicate with you about your account for informational, not promotional, reasons.
To send you informational and promotional content that you may choose (or "opt in") to receive. You can stop receiving our promotional emails by replying with the subject line “Unsubscribe.”
PUBLIC INFORMATION AND THIRD PARTIES
Blog. We have public blogs on our Websites. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you’d like it to be removed, contact us. If we’re not able to remove your information, we’ll let you know why.
CONTENT OF EMAIL CAMPAIGNS
When you send email marketing, it bounces around from server to server as it crosses the internet. Along the way, server administrators can read what you send. Email wasn’t built for confidential information. If you have something confidential to send, please don’t use PressPoint. Sometimes we review the content of our Clients’ email campaigns to make sure they comply with our Terms & Conditions. To improve that process, we have software that helps us find email campaigns that may violate our Terms & Conditions. Our employees or independent contractors may review those particular Email Campaigns. This benefits all of our Clients who comply with the Terms & Conditions because, among other things, it reduces the amount of spam being sent through our servers and helps to maintain high deliverability.
Please keep in mind that PressPoint is not a storage service. You agree that we have no obligation to store, maintain or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law.
NOTICE OF BREACH OF SECURITY
Nobody’s safe from hackers. If a security breach causes an unauthorized intrusion into our system that materially affects the Services, then PressPoint will notify you as soon as possible and later report the action we took in response.
SAFEGUARDING YOUR INFORMATION
To protect your information, our credit card processing vendor uses the latest 128-bit Secure Socket Layer (SSL) technology for secure transactions. Our vendor is certified as compliant with card association security initiatives, like the Visa Cardholder Information Security and Compliance (CISP), MasterCard® (SDP), and Discovery Information Security and Compliance (DISC). All of our credit card processing is done by Stripe, for more information about Stripe and their security terms please visit: https://stripe.com/help/security
PressPoint accounts require a username and password to sign in. You must keep your username and password secure, and never disclose it to a third party.
ACCURACY OF DATA, TRANSPARENCY, AND CHOICE
We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do that. If your data changes (like a new email address), then you’re responsible for notifying us of those changes.
We only store data about you for as long as it’s reasonably required to fulfill the purposes that gave us the right to access it in the first place. We keep some data indefinitely, relating to when and where emails were sent, which bounced, which resulted in a complaint, and similar information, because we use it to help us screen out people who violate SPAM laws, and for other reasons explained in this policy.
We’ll give you access to any Personal Information about you that we hold within 30 days of any request for that information you make by emailing support@PressPoint.io.